ADMIN CLERK HELPDESK AND COMPLAINTS (X2 POSTS)
REF NO: 2023/82
SALARY : R181 599 per annum
CENTRE : Umtata Regional Office
REQUIREMENTS : A Grade 12 / Senior Certificate or equivalent qualification with appropriate administration experience in User Demand Management or Key Accounts Management. Must have computer Literacy certificate or course. Knowledge Needed: Office Administration, Public Finance Management Act (PFMA), Treasury Regulations, Data Base Management, Property Management and Built Environment related regulations. Skills Needed: communication, ability to follow a pro-active and creative problem solving approach, organising, advanced numeracy, professionalism, and diplomacy and inter-personal skills. Knowledge of Works Control System (WCS), Archibus, Client Relations, Client service oriented and three year qualification (NQF Level 6) in Office / Business
and Public Management qualification as recognised by SAQA will serve as an advantage.
DUTIES : Liaise with National Departments and Internal departmental Components through management of a query tracking register for the Component. Follow up on outstanding client day to day maintenance complaints logged in Archibus or Worx4u system. Facilitate and coordinate meetings with internal and external clients by issuing invites, arranging logistics, taking and distribution of minutes. Follow up on resolutions of meetings. Update and maintain electronic and physical records for procurement instruction. Type basic memorandums and other correspondence when required. Acquire stationery for the Component. Procure goods and services e.g equipment, material, catering, refreshments, etc. for the Component. Arrange travelling and accommodation for the Component. Maintain Leave Register. Assist and timely submit subsistence and travelling allowance (S & T) documents of the Component. Make copies and manage distribution register for outgoing and incoming documents of the Component. Capture and update expenditure of the component as per Finance Unit requirements. Manage and Maintain proper
filing system. Plan and manage diary of the unit. Act in supervisory capacity as and when required.
ENQUIRIES : Ms A Poyo Tel No: (047) 502 7067
APPLICATIONS : Mthatha Regional Office Applications: The Regional Manager, Department of
Public Works, Private Bag X5007, Sutherland Street, Mthatha 5099 or Hand
Deliver at 29 Sutherland Street, PRD II Building, 5th Floor, Mthatha.
FOR ATTENTION : Ms N Mzalisi