Support Technician Internship

Core Group: Internship

Location: Cape Town, Western Cape

As a Technical Intern, you’ll be an integral part of our store’s technical team, working alongside experienced technicians to troubleshoot and resolve customer issues, install and troubleshoot software, and provide support to our customers. You’ll get hands-on experience with the latest Apple products and technologies, including Mac, iPhone, iPad, Apple Watch, and more.

Minimum Requirements:

  • Completed Matric
  • Completed A+ N+ Qualification
  • Basic knowledge of computer hardware and software
  • Familiarity with common operating systems (e.g., Windows, macOS, Linux)

Responsibilities:

  • Provide technical support to customers in-store and over the phone
  • Troubleshoot and resolve issues with software
  • Install and configure new hardware and software for customers

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